Customer Service Hours:
Monday - Friday
8am - 5pm CST
1. Planet GIANT Privacy Statement.
3. Minors Privacy.
Protecting the online privacy of children is especially important to us. For that reason, Planet GIANT does not knowingly permit children under the age of 13 to use the Web Site, become registered members of the Web Site, or to buy goods and services on the Web Site, without verifiable parental consent. Planet GIANT does not knowingly collect or solicit personal information about children under 13, except with their parent's express consent.
If we ever include children under the age of 13 as part of our intended web site audience, those specific web pages will, in accordance with the provisions of the Children's Online Privacy Protection Act of 1998 (COPPA), be clearly identified and provide an explicit privacy notice; and we will provide processes to obtain parental approval, provide access to information and allow parents to request removal of their children's personal information.
4. Personal Information Collected.
Planet GIANT collects personal information on a voluntary basis when you use the Web Site to store, share, and/or order products or services online, submit questions or comments, request information or materials, download any material, free or otherwise, participate in online surveys and participate in online promotions, premiums, sweepstakes or contests. The type of information collected may include name, address, phone number, billing and delivery information, e-mail address, credit card information, login information for Planet GIANT or partner services, and other demographic information.
5. Access to Information You Have Posted Online.
You and anyone you permit can access and view your personal information online. Planet GIANT employees or employees of partner companies that provide services to Planet GIANT may view your personal information when necessary for those services. In addition, any data you input along with your personal account information may be seen by Planet GIANT employees, affiliates, licensees, vendors and/or third party contractors in order to evaluate, validate, or correct problems with your account, and in the course of maintaining and ensuring proper operation of the Web Site.
6. Use of Personal Information.
Our primary goal in collecting your customer information is to provide you with a personalized, relevant, user-friendly experience on the Web Site. We use your information to communicate with you and to inform you of services, product improvements, feature announcements, Planet GIANT promotional offers, and occasional third-party promotional offers that may be of interest to you. Personal information of users such as name, address, email address and phone number may also be shared with third parties for promotional purposes. Planet GIANT reserves the right to sell user contact information directly or through a third party vendor. If you do not wish to receive these communications, you may always "opt out" by using the subscription preferences link that appears at the bottom of each of our mailings. If you opt out of promotional communications, we will still contact you in response to specific requests or transactions that you initiate. We also use your information to provide you with products and services that you have requested. When you interact with one of our partners through our Web Site, we may share your information with that partner. We use data about the use of our systems to monitor their proper operation, and to help us maintain and improve our products and services. Planet GIANT reserves the right to transfer your personal information in connection with the sale or transfer of all or a portion of our business or assets.
8. Removal of Personal Information.
If you have submitted personal information through our Web Site and would like that information deleted from our records, please contact Planet GIANT (using the Contact Information below).
The Web Site has security measures in place to protect the loss, misuse and alteration of the information under our control. While we cannot guarantee the complete security of your personal information, we use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. To that end, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.
10. Contacting Planet GIANT.
Carmen Sanders Simpson
Planet GIANT, L.L.C.
2401 North Poplar Street
North Little Rock, AR 72114
Telephone Number of Designated Agent: 501.414.0266
Facsimile Number of Designated Agent: 501.353.1876
Email Address of Designated Agent: email@example.com